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I have been told that they have received our paperwork and it's still processing and the guy blamed it on the holidays as to why it hadn't shown up yet.
I've been told they aren't sure what's going on but someone would call me in the next 7 days to figure it out (that was weeks ago, still no call). These guys are gonna run themselves out of business. if you qualified for the rebate or card and they dont send it to you. Plain and Simpled I switched to Direc TV in April 2014 after the local cable company dropped a number of channels that my family watched.
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Sure enough, I called Dish Networks, disconnected Service (their customer service was very rude threatening me with 5 early termination fee (I didn’t care about this much, but the guy tried to make it a huge deal)), and had Direc TV install their toys in my house.
if you are not intending to honor this written reward, just be honest and stop all of the crap. i feel you would do anything to get people to reregister to with you and then, to hell with them..
you really don't care as long as you have threm suckered in for 2 years. I ordered Direct TV on May 3, 2013...a main deciding factor in ordering Direct TV was the 0 Visa Card.
I Got 2nd notification from Direc TV to say the initial rebate mail doesn't include Dish Network bill statement to say ECF; 6.
I Called Dish again and after speaking with 5 representatives, they managed to e-mail me the last 6 months bill statements; Printed them out, put the rebate form again, and sent it over to Direc TV; 7.
I Got notification from Direc TV to say the initial rebate mail doesn't include Dish Network bill statement to say ECF (very basic paper to say this); the statement was sent, but they said it didn’t include the 5; 3.
TV cable is gone from my house, and it will stay that way for my whole life. Is just a scam that they ran, i was promised 0 card for coming back, went thru whole process and at the end was told that i no longer qualify, no explanation given, i would no reffered direct tv to anyone. Direct promised 0 visa card if i switched to them. Have made many calls to them about getting the 0 and always get the runaround.
We have not received the 0.00 pre-paid Visa card. They are just hoping i get sick and tired of this chase and forget about them.
Called Direc TV – spoke with 2 reps (to include a manager/supervisor); they said that the statement (which I read them over the phone) is fine; 8.
Sent 3rd rebate mail with statement that included the Early Termination Fee of 5; 9. [email protected] Offer for 0.00 Visa Card, still no card.